Terms
The rules of the place, in plain language. Using finds.one means agreeing to them.
Last updated · 14 September 2026
The short version
- finds.one gives an object a short web address its owner can write on it, so whoever finds the object can send the owner a message — without either side learning who the other is.
- It is a contact channel, not a tracker, and it cannot find anything for you.
- Be decent to the person on the other end. Don't ask them for money.
- Accounts are for people 18 or over. Finding something and sending a message needs no account at all.
- We can close a conversation, pause a code or close an account if these rules are broken.
Who these are between
These terms are between you and Urtti Apps Oy, the company that runs finds.one. Our privacy policy is part of them, and it describes what happens to data.
What finds.one is, and what it is not
You write a link on something you own. Somebody who finds it opens the link and can write to you. We carry the messages and keep both addresses out of it.
It is not a tracker. We never know where an object is and there is no version of this product that will — finds.one knows an item was found, never where it is.
It is not a lost-property service, a courier, an escrow, or a guarantee. Whether something comes back is between you, the person who found it, and a certain amount of luck. We are not a party to any arrangement the two of you make.
If you found something
Thank you — genuinely. You need no account, and you never will need one to send a message.
What we ask is simple: write to the owner about their thing, honestly. Do not use the page to sell anything, to ask for money, or to reach a person who has asked you to stop. If a message you receive feels wrong, the report button is on every page and a person reads every report.
If you hold a code
You must be 18 or over to hold an account. You declare this once when you sign in; it governs who holds the account and nothing about what you write a code on.
Sign-in is Apple or Google. Keep that account secure — anyone who can sign in as you can read your conversations.
A code belongs to one account. The public message a finder reads is short, and may not contain links or contact details of any kind. That is not fussiness: the found page is the surface a scam would use, so it stays small on purpose.
What you may not do
- Harass, threaten, deceive or sexually proposition anybody, on either side of a conversation.
- Ask for money, a reward, a payment or a fee for returning something, or offer one in a public message.
- Use a code or a conversation for advertising, recruitment, or anything that is not returning the object.
- Impersonate somebody, or claim something is yours when it is not.
- Walk the code space — guessing, enumerating or scraping codes, pages or conversations, by hand or with a script.
- Break, probe or work around the limits here, or use the service in a way that is illegal where you are.
What we may do about it
If these rules are broken, we can close a conversation, pause or retire a code, remove a public message, or close an account, with notice where it is reasonable to give it and without it where waiting would cause harm.
We relay messages; we do not arbitrate. We are not in a position to decide who owns an object, and we will not try.
What you write stays yours
Your messages and your public message remain yours. You give us permission to store them and show them to the other person in the conversation, which is the whole of what the service does with them, and to keep a copy inside a report if one is filed.
You are responsible for what you write. Do not write anything you have no right to.
What it costs
An account is free, and so are your first five codes. Codes you choose the wording of yourself may be paid, and if we ever charge for something that is free today we will say so first and will not take away something you already hold.
There is no price on the finder's side and there never will be.
While we are still building it
finds.one is in development. Parts of it are behind a waitlist, features can change or be withdrawn, and there is no uptime promise — if we go down, a found page goes down with it, which is the honest risk of writing a link on something.
If you left an address on the waitlist, that is a request to be told when it opens and nothing more. There is no obligation on either of us.
If something goes wrong
The service is provided as it is. We do not promise that a message will be delivered, that an object will be returned, or that the site will always be reachable.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited — and if you are a consumer, your rights under the law of the country you live in stand whatever this document says. Beyond that, we are not liable for indirect or consequential loss, or for the loss of the object itself.
You are responsible for what you do here, and for anything you write.
Ending it
You can stop using finds.one whenever you like and ask us to delete your account by writing to support@finds.one. Your codes stop working when you do — write to us first if something is still out in the world with a link on it.
We can end your access if these terms are broken, or if we stop running the service. If we shut it down, we will give as much notice as we can.
Which law applies
These terms are governed by the law of Finland, and the courts of Finland have jurisdiction — except that if you are a consumer, you keep the protection of the mandatory rules of the country you live in, and you may bring a claim there.
If any part of this document turns out to be unenforceable, the rest of it still stands.
Changes
When these terms change, the date at the top changes with them. A change that materially affects you will be announced rather than slipped in.
Getting in touch
Write to support@finds.one. A person reads it and answers — there is no form, no ticket number and no bot.